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Wise Contact Center Solution


A Complete Contact center (ACD) with CRM. Voice Mail boxes integrated with email, Campaign based IVRS, Integrated reporting system between ACD & CRM. Agent, Campaign, process wise reporting with hourly, daily and weekly basis. Predictive & Progressive outbound dialing options with answering machine detection. Blended calling for incoming and outgoing campaigns integrated with CRM. Mysql database, compatible with analog and digital trunks and user extensions.



For more feature details, please feel free to contact us sales@taksheel.com

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